I think that's right. I use the OS myself and I once went in to their matrix chat to ask for help on something because the way notifications worked had changed (I wanted to mute some notifs and not others and couldn't figure it out).

Immediately the main developer replied telling me I was doing it wrong, the way notifications worked in the OS was right and working as intended, and I was wrong and didn't get it. And I was like what the hell man. I came in here saying "I don't understand this, can someone please help me figure out how to use it?" And I was still accused of being a dumbass who didn't get it.